Privacy Policy

This Privacy Policy explains how LyvyStreamCorp (“Lyvy Stream,” “LyvyStream,” “we,” “us,” or “our”) collects, uses, stores, discloses, and protects personal information when you access or use the Lyvy Stream website, mobile applications, live-streaming services, video-sharing features, creator tools, and related products and services (collectively, the “Platform”).

By using Lyvy Stream, you acknowledge that you have read this Privacy Policy. Where consent is legally required, we will request it separately.

Please also review our Terms of Service, Community Guidelines, Copyright Policy, Cookie Policy, Refund Policy, Partnership Policy, and GDPR & COPPA Information.

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Lyvy Stream is a digital content platform that may provide video hosting, live streaming, short-form videos, creator channels, comments, subscriptions, advertising, creator monetization, digital gifts, and other interactive features.

This Privacy Policy applies to personal information processed through the Platform and related services operated by Lyvy Stream.

The information we collect and how we use it depend on the features you access, your account settings, your location, and the services that are active.

This Privacy Policy applies to information processed when you:

This policy does not automatically govern independent third-party websites, applications, payment services, or platforms that have their own privacy policies.

The following documents provide additional information about specific aspects of Lyvy Stream:

If a separate notice applies to a particular feature, transaction, or data collection activity, that notice may supplement this Privacy Policy.

For purposes of this policy:

Lyvy Stream may introduce, modify, or discontinue features over time. These changes may affect the categories of information processed.

Where required by law, we will provide additional notice or obtain consent before introducing a materially different processing activity.

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Depending on how you use Lyvy Stream, you may provide:

You are responsible for ensuring that information you provide is accurate and for considering whether you want to make it publicly visible.

We may process information needed to create, authenticate, maintain, and secure your account.

Depending on the authentication methods and technical systems in use, this may include account identifiers, login status, authentication tokens, security logs, and information associated with account recovery.

We do not intend to collect your password in readable form where secure password-handling methods are used. Authentication information may be processed by third-party authentication providers if those services are integrated into the Platform.

When you upload, publish, or transmit content, we may process:

Content you publish publicly may be viewed, shared, embedded, copied, or otherwise accessed by other people, depending on the Platform's features and settings.

Deleting content from your account may not remove copies that other users previously downloaded, captured, shared, or retained independently.

When you use interactive features, we may process the content of your comments, replies, live-chat messages, reports, and other submissions.

We may also process information about the channel or content associated with an interaction, its timestamp, moderation status, and related account identifiers.

Some interactions may be publicly visible. Private or restricted communication features, where available, may have different visibility and retention characteristics.

Do not assume that a comment, chat message, or other submission is private unless the relevant feature clearly indicates that it is.

We may collect information about how you interact with Lyvy Stream, where such information is generated and collected by the Platform.

This may include:

We use this information, where appropriate, to operate features, understand performance, improve the Platform, investigate abuse, and protect users.

Depending on your device, browser, application, and the technical services involved, we may process:

Some information may be generated automatically when your device connects to the Platform. The precise information available depends on your device, permissions, configuration, and the technologies in use.

We may infer a general location from an IP address or receive regional information necessary to provide a service, comply with legal requirements, prevent fraud, or apply regional settings.

We do not claim to collect precise GPS location unless a feature, device permission, or separate notice specifically enables that collection.

You can review your device permissions and disable location access where applicable. Certain location-dependent features may not function without the relevant permission.

Lyvy Stream may use cookies, local storage, session identifiers, pixels, and similar technologies for authentication, security, preferences, performance, analytics, and advertising, where applicable.

These technologies may help us remember settings, maintain sessions, prevent abuse, measure site performance, and understand interactions with content.

For more information, please review our Cookie Policy.

Where legally required, non-essential cookies or similar technologies will be subject to consent and available preference controls.

If you purchase a subscription, digital item, gift, or other paid feature, we may process information associated with the transaction, such as:

Payment card details and other sensitive payment credentials may be handled directly by third-party payment processors rather than stored by Lyvy Stream. The actual handling depends on the payment method and integration used.

Please review the relevant payment provider's privacy policy before submitting payment information to that provider.

If you apply for monetization, earn revenue, or request payouts, we may process information required to evaluate eligibility, administer creator earnings, prevent fraud, and complete payments.

Depending on the applicable program and payment provider, this may include:

Some information may be collected directly by a payment provider or verification service. That provider may process the information under its own privacy notice.

Eligibility and payout conditions are described in the applicable Partnership Policy.

Where Lyvy Coins, digital gifts, or other virtual items are available, we may process information about purchases, balances, transfers or uses permitted by the feature, gift activity, transaction identifiers, and related fraud-prevention checks.

Virtual items may be subject to additional terms and restrictions. They should not be assumed to be cash, a bank deposit, or a redeemable financial asset unless the applicable feature expressly states otherwise.

See our Terms of Service and Refund Policy for relevant terms.

We may receive information from third parties where necessary to operate a feature you use or where permitted by law.

Examples may include:

The information received depends on the provider, the integration, and the purpose for which the service is used.

Some features may allow you to mention, tag, invite, or otherwise provide information relating to another person.

You should only provide another person's personal information when you have an appropriate legal basis or authorization to do so.

Do not upload private information, personal documents, or identifying details about another person without a legitimate reason and the required permission.

Unless a feature or legal obligation specifically requires it, do not submit highly sensitive personal information through public profiles, comments, live chats, videos, or support requests.

Examples include passwords, full payment credentials, government identification numbers, private medical information, or another person's confidential records.

If you submit such information unintentionally, contact us through Lyvy Stream Help & Support.

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We may use information to:

Where supported by the Platform, we may use account settings, viewing activity, interactions, language preferences, and other relevant information to personalize content or recommendations.

Personalization may help users discover videos, creators, channels, and features that may be relevant to them.

Where required by applicable law, we will provide the necessary disclosures and choices concerning personalization and profiling.

We may use your contact information and account activity to send service-related communications, including:

Where required by law, we will obtain consent before sending marketing communications and provide a way to withdraw that consent.

You may be able to manage certain notifications through your account or device settings. Essential service and security communications may still be sent when necessary.

We may use information to detect, investigate, prevent, and respond to:

We may use automated tools and human review where appropriate and legally permitted.

We may review content, reports, account activity, and relevant technical information to enforce our Community Guidelines, Copyright Policy, and Terms of Service.

This may include removing content, restricting features, reviewing appeals, suspending monetization, or restricting accounts.

The information used depends on the issue, the evidence available, and applicable legal requirements.

Where applicable, we may use technical and usage information to understand how users interact with the Platform, identify errors, improve playback, evaluate feature performance, and develop new functionality.

Analytics may involve aggregated or de-identified information. If information is de-identified, we will maintain and use it in accordance with applicable law.

Where advertising services are available, we may process information to display advertisements, limit repetitive ads, measure advertising performance, detect invalid activity, and report campaign results.

Depending on the services used and your choices, advertising may be contextual, personalized, or measured through third-party technologies.

We will provide legally required notices and consent mechanisms for advertising-related data processing. You can review available privacy and cookie controls through the Platform and your browser or device settings.

We may use relevant information to process purchases, manage subscription status, calculate creator earnings, facilitate payouts, address payment disputes, issue refunds, and comply with financial or tax obligations.

Payment information will be used only as reasonably necessary for the relevant transaction, fraud prevention, service administration, or other purposes permitted by law.

We may process or disclose information when reasonably necessary to:

Where legally permitted, we may seek to limit a disclosure to the information reasonably necessary for the relevant purpose.

We may use information for another purpose where it is compatible with the original purpose, permitted by law, or supported by your consent.

If we intend to use personal information for a materially different purpose and notice or consent is legally required, we will provide the applicable notice or obtain consent.

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Lyvy Stream does not sell personal information for money.

However, some privacy laws define “sale,” “sharing,” or targeted advertising more broadly than an ordinary cash sale. Certain advertising or analytics disclosures may fall within those definitions depending on the technologies and arrangements actually used.

Where applicable law requires it, we will provide relevant disclosures and mechanisms to exercise your privacy choices.

We may share information with service providers that help us operate the Platform, including providers of:

These providers receive information as needed to perform their services. Where required, we use contractual and other safeguards to limit their processing to authorized purposes.

The providers involved may change as the Platform develops.

If you publish content or information publicly, it may be visible to other users and, depending on the feature, to people who do not have a Lyvy Stream account.

Public information may include your username, channel name, profile image, published videos, comments, public playlists, live streams, and other information you choose to make public.

Other users may share links, quote comments, capture screenshots, or independently retain public content. Changing your account settings or deleting content may not remove copies already held by others.

Consider this before publishing personal or confidential information.

When you interact with creators or other users, some information may be visible to the people involved.

For example, a creator may see information associated with a subscription, comment, gift, or other interaction, depending on the feature and its settings.

We will not promise that an interaction is anonymous unless the relevant feature is specifically designed and described as anonymous.

When you make a purchase or receive a payout, relevant information may be shared with the payment provider or financial service involved.

Those providers may independently process information to complete transactions, verify identity, prevent fraud, comply with law, or meet their own legal obligations.

Their processing is subject to their own applicable privacy terms.

If advertising or analytics integrations are active, certain technical identifiers, usage events, or interaction information may be shared with the relevant provider.

The information shared depends on the integration, the purpose, your settings, and applicable law.

We will provide required notices and choices where these disclosures involve consent, opt-out rights, or restrictions under applicable privacy laws.

We may disclose information when we reasonably believe disclosure is required or permitted by law, including in response to valid legal process.

We may also disclose information when necessary to investigate suspected fraud, enforce our policies, protect users from harm, or safeguard the security of the Platform.

Where legally permitted and appropriate, we will evaluate the validity and scope of requests before disclosing information.

If Lyvy Stream undergoes a merger, acquisition, restructuring, financing, asset sale, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law and appropriate safeguards.

If the transaction materially changes how your information is used and notice is required, we will provide the required notice.

We may disclose information when you direct us to do so, choose to use a feature that requires disclosure, or provide consent where required.

For example, you may choose to publish content publicly or connect an account to an external service.

Please review the relevant settings and third-party privacy policies before enabling integrations.

We may use or share information that has been aggregated or de-identified so that it is not reasonably linked to an identifiable individual, subject to applicable law.

Where required, we will maintain safeguards against re-identification and will not attempt to re-identify information except as permitted by law.

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Cookies and similar technologies may be used to keep you signed in, remember preferences, protect accounts, measure performance, and support features.

Some technologies may be set by third-party providers. Their use depends on the services integrated into the Platform.

For details, visit the Cookie Policy.

You may be able to manage cookies through the Platform's cookie-preference controls and your browser settings.

Where legally required, we will provide mechanisms to accept or reject non-essential technologies and change your preferences.

Disabling certain cookies may affect account access, security, playback, or other functionality.

Where personalized advertising is offered, available controls may depend on your location, the service, your account, and the advertising provider.

You may be able to limit advertising identifiers through your device settings, manage cookie preferences, or use privacy controls provided by the relevant service.

These choices may not eliminate all advertising. Contextual advertisements may still appear.

Browsers and devices may offer privacy signals or settings that express preferences about tracking.

The effect of these signals depends on applicable law, the technology involved, and whether the relevant service supports the signal. Where legally required, we will honor applicable recognized opt-out preference signals.

The Platform may link to or display content from third-party websites or services.

Those third parties may collect information directly from you or your device under their own privacy practices. Lyvy Stream does not control independent third-party privacy policies.

Review the relevant third-party notice before using an external service.

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We retain personal information for as long as reasonably necessary for the purposes described in this policy, including to provide the Platform, maintain accounts, fulfill transactions, resolve disputes, enforce agreements, and comply with legal obligations.

Retention periods vary according to the type of information, the feature involved, the user's account status, and applicable legal requirements.

Information may be retained for a longer period where necessary to investigate fraud, protect security, resolve legal claims, or meet mandatory recordkeeping requirements.

You may be able to delete certain content or request account deletion through available account controls or Lyvy Stream Help & Support.

Deletion may not be immediate in every system. Copies may remain temporarily in backups, security logs, or systems that require additional processing to remove information.

Some information may be retained where legally required or reasonably necessary for legitimate purposes, such as fraud prevention, financial records, dispute resolution, or enforcement of legal rights.

Where information is retained, we will handle it in accordance with applicable law.

We use reasonable technical, organizational, and administrative measures intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Depending on the systems involved, safeguards may include access controls, authentication measures, security monitoring, restricted permissions, and secure data transmission.

No website, application, network, storage system, or method of transmission can be guaranteed to be completely secure.

You are responsible for maintaining the confidentiality of your account credentials and promptly reporting suspected unauthorized access.

If a security incident affects personal information, we will investigate and take appropriate steps consistent with the circumstances and applicable law.

Where required, we will notify affected users, regulators, or other parties within the legally required timeframes.

Backups and technical logs may be retained for limited periods to support service recovery, system integrity, troubleshooting, fraud prevention, and security.

Information in backups may not be immediately removable from every archived system. When restored or otherwise processed, applicable deletion requirements will continue to apply.

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Depending on your location and applicable law, you may have the right to:

Not every right applies in every location or to every category of information. Some rights are subject to legal exceptions.

To ask a question or submit a privacy request, use Lyvy Stream Help & Support.

Please explain the nature of your request and identify the account or information involved as clearly as possible.

We may need to verify your identity or authority before fulfilling a request. We will use verification information only as reasonably necessary to authenticate the request, prevent fraud, and comply with applicable law.

Please do not submit passwords or full payment-card details in a support request.

Where applicable law permits an authorized agent to submit a privacy request on your behalf, we may require evidence of the agent's authority and verification of your identity.

We may reject a request if we cannot reasonably verify the agent's authority or the identity of the person concerned, subject to applicable legal requirements.

We will respond to privacy requests within the timeframes required by applicable law.

If we deny a request in whole or in part, we will provide an explanation where legally required and describe any available appeal process.

You may submit follow-up questions through Lyvy Stream Help & Support.

Where required by law, Lyvy Stream will not unlawfully discriminate against users for exercising their privacy rights.

Some features may be unavailable when processing is necessary to provide those features or when the law permits a different treatment based on a valid legal exception.

You may opt out of marketing communications where an opt-out mechanism is provided or by using Lyvy Stream Help & Support.

Even if you opt out of marketing messages, we may still send important service, security, transaction, or legal notices when necessary.

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Residents of California and certain other U.S. states may have additional rights under applicable privacy laws.

Depending on the law and the circumstances, these may include rights to access, correct, delete, or obtain certain personal information, and to opt out of targeted advertising or certain forms of sale or sharing.

The terms “sale,” “sharing,” and “targeted advertising” may have specific legal meanings that differ from ordinary usage.

Where applicable, Lyvy Stream will provide the notices, opt-out mechanisms, and other rights required by the relevant law.

To exercise a right, contact us through Lyvy Stream Help & Support.

If you are located in the European Economic Area, the United Kingdom, or Switzerland, applicable data protection laws may provide additional rights and impose additional obligations on our processing.

Depending on the circumstances, we may process personal information under one or more of the following legal bases:

The appropriate legal basis depends on the specific purpose and circumstances of the processing.

Lyvy Stream and its service providers may process information in countries other than the country where you live.

Data protection laws may differ between countries. Where applicable law requires safeguards for international transfers, we will use an appropriate transfer mechanism, such as an adequacy decision, standard contractual clauses, or another legally recognized safeguard.

For additional regional information, visit our GDPR & COPPA Information page.

Users in Brazil and other jurisdictions may have privacy rights under local data protection laws.

The available rights and procedures depend on the law applicable to your situation. Where required, we will provide appropriate information about processing, rights, and methods for submitting requests.

You may contact us through Lyvy Stream Help & Support.

If you believe your personal information has been handled unlawfully, you may have the right to file a complaint with the competent data protection or privacy regulator in your jurisdiction.

Where applicable, you may also contact us first so that we can review your concern. Contacting Lyvy Stream does not waive any rights you may have to contact a regulator.

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Lyvy Stream is not directed to children under 13, and we do not knowingly collect personal information online from children under 13 without the parental consent required by applicable law.

Where a higher minimum age or additional requirements apply under local law, those requirements will govern.

Certain features may have additional age restrictions or eligibility requirements.

Where the U.S. Children's Online Privacy Protection Act (COPPA) applies, we will follow its applicable requirements concerning the collection, use, and disclosure of personal information from children under 13.

If a feature is directed to children or we knowingly collect personal information from children in circumstances requiring parental consent, the appropriate notices, consent mechanisms, parental rights, and safeguards must be applied.

For additional information, visit GDPR & COPPA Information.

A parent or legal guardian who believes that a child has provided personal information in violation of applicable law may contact us through Lyvy Stream Help & Support.

Please provide sufficient information for us to investigate the concern without unnecessarily including sensitive information.

Where required by law, we will take appropriate steps to verify the request, restrict processing, and delete the information.

Teenagers may be subject to additional protections, feature restrictions, advertising limitations, or privacy settings under applicable law.

We may use age-related information where necessary to enforce eligibility requirements, protect users, and comply with legal obligations.

We will not knowingly apply practices prohibited by applicable laws governing children and teenagers.

If you encounter content that appears to involve child exploitation, abuse, or another serious child-safety risk, report it through the Platform's available reporting tools or Lyvy Stream Help & Support.

Do not download, copy, or redistribute suspected illegal material.

We may preserve relevant information and refer matters to appropriate authorities when required or legally permitted.

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When you broadcast a live stream, we may process your audio, video, stream metadata, chat activity, technical connection information, and moderation events to provide and secure the service.

Live streams may be visible to other users depending on your settings and the feature you use.

A live stream may be recorded, clipped, or made available for replay if the relevant functionality is enabled or if another user lawfully records the content independently. You should not assume that live content cannot be captured by viewers.

Avoid revealing private information during a broadcast.

Live chats and comments may be processed to deliver messages, support moderation, prevent spam, investigate abuse, and maintain records where necessary.

Messages posted in public chats may be visible to viewers and creators. Deleted messages may remain temporarily in moderation logs or other systems where necessary for security, legal compliance, or dispute resolution.

When you use creator tools or Lyvy Live Studio, we may process information necessary to provide the software and related services.

Depending on the feature and its configuration, this may include account identifiers, stream settings, scene or session metadata, diagnostics, performance logs, and live-stream activity.

Any optional permissions or additional collection associated with a specific tool should be reviewed before use.

You can learn more about available tools through the Lyvy Stream website.

When you subscribe to a channel or use a membership feature, we may process information needed to maintain your subscription, display relevant account status, provide benefits, and manage billing where applicable.

Some subscription-related information may be visible to the creator or other users, depending on the feature and settings.

Payment-related information is handled as described in the payment sections of this policy.

When available, Lyvy Coins, gifts, and related features may involve records of purchases, balances, gift activity, transaction status, and fraud-prevention checks.

Information may be shared with the relevant service provider to complete a transaction or fulfill the feature you requested.

Additional terms may apply. Please review the Terms of Service and Refund Policy.

If you participate in creator monetization, we may process channel activity, eligibility information, earnings, transaction records, payout details, and compliance information.

Advertising-related processing may include impressions, clicks, delivery events, fraud signals, and campaign measurements, where applicable.

The information used depends on the monetization program, the services integrated into the Platform, and the applicable privacy requirements.

Review the Partnership Policy for program-specific terms.

If you submit or are the subject of a copyright complaint, counter-notification, appeal, or other legal report, we may process contact details, statements, evidence, content identifiers, and related correspondence.

Some information may be disclosed to the other party or their representatives when necessary to process the claim or as required by law.

Review our Copyright Policy for additional information.

If you contact support or submit feedback, we may process the information you provide, account identifiers, correspondence, attachments, and relevant technical details.

We use this information to respond to your request, investigate issues, improve our services, and maintain appropriate support records.

Submit requests through Help & Support or Send Feedback.

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Some features may depend on services operated by third parties, including payment processors, authentication services, advertising networks, app stores, or external content providers.

When you use those services, the third party may collect and process information under its own terms and privacy policy.

Lyvy Stream is not responsible for the independent privacy practices of third parties that it does not control.

Our Platform may contain links to external websites or services.

A link does not mean that Lyvy Stream endorses the third party's privacy practices. We encourage you to review the applicable privacy notice before submitting personal information to an external service.

We may use automated systems to support security, spam detection, fraud prevention, content moderation, recommendations, and service performance.

Where applicable law provides rights concerning automated decision-making or profiling, we will honor those rights as required.

If a decision has a significant effect on you and applicable law provides a right to human review or appeal, you may use the available support or appeal process.

We may create aggregated or de-identified data for analytics, service improvement, security, and reporting.

We will handle such information in accordance with applicable law and will not attempt to identify individuals from de-identified data except as permitted by law.

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We may update this Privacy Policy to reflect changes in our services, technology, business practices, or legal obligations.

When we make changes, we will update the “Last Updated” date at the top of this page. Where legally required, we will provide additional notice or obtain consent before the changes take effect.

We encourage you to review this page periodically.

If you have questions about this Privacy Policy, want to exercise a privacy right, or have a concern about how your information is handled, please contact us through:

Please identify your request as a privacy matter so it can be directed appropriately. Do not include passwords, full payment-card numbers, or unnecessary sensitive information.

Lyvy Stream is committed to handling personal information responsibly and transparently, consistent with the services provided and applicable law.

By using the Platform, you acknowledge that you have had the opportunity to review this Privacy Policy. Where applicable law requires consent for a specific processing activity, that consent will be requested separately.